Work Report Editing

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Work Report Editing

Postby RobBell87 » Thu Mar 21, 2019 2:11 pm

So I use the Work Report Session Start Prompt.
So i can type in the customers name and account number.

What I would like is to have the work report still show the computer name somewhere in it.
I have messed around with making a script that runs as part of the cleanup that edits the work report.txt file but have been unsuccessful so far.
I have also tried adding the variable %computername% to one of my custom apps work report text.
That also hasnt worked.

Just wondering if anyone has been able to add information to the work report and how you did it, if thats with a custom app or some other means.


Thanks!
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Re: Work Report Editing

Postby Nick » Mon Mar 25, 2019 12:15 pm

I get it. I can add that for you in the next release.

New format for the header will add computer name to the end of this string: "For: Client_Name / #: Ticket_Number (COMPUTER_NAME)"

Would that work for you?

Just for future reference the work report is generated on the fly each time something is added to it automatically, and it uses the same logic for the header no matter what, so modifying it manually is something you would have to do after all work was finished or the changes wouldn't stick.
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Re: Work Report Editing

Postby RobBell87 » Mon Mar 25, 2019 12:33 pm

Thats awesome Nick, That will work perfectly for me.

I appreciate the feedback.

Been using D7 for 5 years and your support is one of the biggest reasons i stay!
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Re: Work Report Editing

Postby Nick » Mon Mar 25, 2019 5:51 pm

Great, just uploaded the change in d7x v19.3.25
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