Is Dcloud down?

Support and discussion for d7x PC Technician's Productivity Tool
Forum rules
1. Try to give more than you take, when possible.
2. When posting for help, include d7x version, OS details, and steps to reproduce the issue.
3. Start a new topic for a new problem, don't just post on existing topics that are NOT your EXACT problem.
4. SEARCH THE FORUMS BEFORE STARTING A NEW TOPIC.

Is Dcloud down?

Postby sanmarcoscomputers » Fri Sep 13, 2019 2:06 pm

I'm receiving the "remote/cloud usage is not authorized" error when attempting to run RDT. Importing license did not work either
sanmarcoscomputers
 
Posts: 8
Joined: Sun Feb 15, 2015 12:52 pm

Re: Is Dcloud down?

Postby vernongeek » Fri Sep 13, 2019 3:47 pm

vernongeek
 
Posts: 5
Joined: Thu Jul 17, 2014 8:59 am

Re: Is Dcloud down?

Postby Washer » Sat Sep 14, 2019 5:32 am

Same here
User avatar
Washer
 
Posts: 71
Joined: Fri Feb 08, 2013 1:45 pm
Location: Scotland

Re: Is Dcloud down?

Postby Nick » Sun Sep 15, 2019 11:07 am

https://www.d7xtech.com/d7x-server-is-temporarily-down/

Still not sure what happened, the problem just appeared out of nowhere. d7xRDT should work now thanks to the update mentioned in that post, but when using d7x by itself (not through the RDT) you'll need to download the latest version (v19.9.13.1) from the manual to fix the issue. https://www.d7xtech.com/d7x/manual/
Author of d7x and other PC technician's tools. http://www.d7xTech.com

Image
User avatar
Nick
Site Admin
 
Posts: 2792
Joined: Mon Nov 19, 2012 7:54 pm


Return to d7x Support Forum