d7x Won't Launch

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d7x Won't Launch

Postby clickright » Fri Mar 13, 2020 6:07 pm

Hi,

I've got one machine d7x won't run on. I've copied it from another machine where it runs perfectly, so I know it's not an issue with our configs, etc.

I know you used to be able to press CTRL and get some form of logging but not sure what to do with the new version. We are running 20.2.3.

Any ideas?
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Re: d7x Won't Launch

Postby Nick » Mon Mar 16, 2020 2:19 pm

holding CTRL when starting d7x will show a startup options menu in d7x before starting the full UI. I don't think any of that will help you though. Since it's just one machine I'm not overly concerned, but I would try to delete a few registry keys and see if that helps. if any of these exist, try deleting:

HKLM\Foolish IT\d7II
HKLM\Foolish IT\d7x
HKLM\d7xTech\d7x

otherwise I'll need more details like OS, does d7x appear or stay in task manager, etc.
Author of d7x and other PC technician's tools. http://www.d7xTech.com

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