Page 1 of 1

CryptoLocker Prevention install error

PostPosted: Wed Feb 13, 2019 2:18 pm
by borkedpc
Starting yesterday I get the following error on install...
"Program Crashed"
"There was a major error of: Index was outside the bounds of the array."

This occurs after the files are copied and right before the Finish button.
Everything was good on Monday. Tues morning this started happening and it's still happening now. The installer I'm using was created about a month ago.

BTW, Love that the forums are back.

Re: CryptoLocker Prevention install error

PostPosted: Wed Feb 13, 2019 5:49 pm
by Nick
I love that you love that the forums are back, but please send us an email for CryptoPrevent support, the guys don't check these forums. You may want to also include whether or not the app throws any errors when used after install, or if it runs fine.

Re: CryptoLocker Prevention install error

PostPosted: Wed Feb 13, 2019 5:51 pm
by borkedpc
I just saw you updated the description of this topic to exclude CP. Sending support email.

Re: CryptoLocker Prevention install error

PostPosted: Wed Feb 13, 2019 9:53 pm
by FredClaus
Welcome back. I love that we can't converse again as well. Hope you get CryptoPrevent fixed. I know the guys will be able to help you out. They are experts in this area.