Ok, I think I get it. However, it seems a little confusing when I saw THIS
page. That makes it sound like dSS can either be self-hosted (dCSH) or have you host it (what I was calling "dCloud SMTP"). Either way, knowing that I could host it on GoDaddy along with my website makes that simple.
Regarding dSS in general...
You said that dSS has little to do with remote support. I think I must not have been looking at how it works right. Now that you say that, is dSS an automated tool that I can setup to run certain apps on a specified schedule (completely hands-off once it's installed), or is it a tool that my client would use to "fix" their own system and then call me if that doesn't fix the issue? I have a hard time believing it's the latter.
The way I was looking at it was dSS being a sort of "d7 Lite" that would reside on my client's system for me to run when I remote into their system once a month or whatever. That's where I was thinking the remote support came into play.
While I'm at it, what sort of apps could I run? I'm looking at just starting to offer recurring subscription services and I was planning to have several different tiers of service. Tier 1 would just be Windows updates and other software updates like Java, Flash, etc.. Tier 2 would additionally run CCleaner, Defrag and other tune-up tweeks. Tier 3 would have that as well as run a few virus scans like mbam, sas, etc.. So on and so forth. Would dSS be able to handle that?
Also, what happens if someone decides to cancel their subscription? Is there an easy way to delete or disable dSS? Is it so good that it actually knows if my client is paid up?