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Software License Tracking

PostPosted: Mon Jun 03, 2013 6:51 pm
by EagleTech
I need to keep track of our purchased software.

Serial numbers.
Total licenses.
Available licenses.
Where licenses are being used.
When purchased / expiring / renewing.
Probably more I can't think of right now.

I suck at Excel, & office in general. Is there a better way? Help!

Re: Software License Tracking

PostPosted: Mon Jun 03, 2013 10:01 pm
by Marshall
Hello EagleTech.

This certainly touches base with the other thread about CRM's.

There are ton's of programs out there that you can manage Vendor Relationships with. Auto-order products when stocks get low, etc.
Everything you need to track can be done in most CRM's by adding the information into each Account, or Contact, etc.

If you're looking to retain reporting features, again, many of the CRM's allow you to create custom reports, that you can create custom fields for, and at that point the sky is the limit really.

For example. The CRM tool that I use allows me to create custom fields on tickets. So I have created lot's of handy fields like: Time On-Site, Diagnostic Charge (check box), Master Ticket, Client #, Support Plan "X", etc. I love being able to customize a field so that I can get the information that I need, into each individual ticket...I hate having to search all over through ticket's to get the details.

For what you're needing I would grab a decent CRM, at low cost, and customize those fields to suit your needs. Then I would create a custom report that I can run once a month or something, to list each of those custom fields, per customer/account, and bam...Now I'm ready for month end inventory check-lists, and auditing.

If you need help let me're not too far away from me!

Re: Software License Tracking

PostPosted: Wed Jun 05, 2013 9:30 am
by EagleTech
Thank you, HMWMCT

I guess I should have specified. I need to track our internal licenses, not the customer's. Things like our Microsoft Partner licenses.

Re: Software License Tracking

PostPosted: Wed Jun 05, 2013 9:56 am
by Marshall
Do you want this to be automated? If so I would highly recommend running Spiceworks for an internal FREE Auditing system. It is extremely robust, and has a huge community to provide the details.

One of it's features is License & Inventory tracking. I'm not sure what kinds of software licenses it's capable of tracking, but it is a good place to start looking for something you can grow into.

I hope this helps. Good Luck!

Re: Software License Tracking

PostPosted: Wed Jun 05, 2013 11:23 am
by EagleTech
LOL I recently removed Spiceworks. Most of it's features work best if in an AD, which I do not need. I spent a lot of time fighting it work properly so I got fed up & ditched it.

Thank you again! ;)