Here is the infection I'm dealing with: http://www.bleepingcomputer.com/virus-r ... ransomware
The "Documents and Settings" and another folder in the c:/ root has a lock symbol and opening gives an "Access Denied". I ran the D7 "Permissions reset" and the D7 "Take Control" but nothing happened and the lock remains. This is a remote session so I don't have the computer to do an off-line repair.
On this machine and another one I was working on yesterday when I'm in the D7 Malware Scan and click the "Run Keys" it never populates, says Scanning and eventually "Not Responding". However, Sysinternals Autoruns works.
Any help is appreciated! Thanks.